COEP Moodle FAQ

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COEP Moodle is available at [http://moodle.coep.org.in COEP Moodle.

To login

a) (for students) use your MIS ID as login-id and the default password sent to you on email (You'll have to search your emails for that, check for announcements regarding moodle).

b) (for faculty), use your email-id without the @coep.ac.in part (e.g. abhijit.comp and not abhijit.comp@coep...) and use the password sent to you on email.

Questions/Complaints and Answers

I have forgotten my password

  • First try using the "forgot password" option on moodle website. It will send an email to your email id which was registered on moodle. Check your spam folder also as the email often goes to spam folder.
  • If you are not getting the password-reset email, then send an email to moodle __ at __ coep __ dot __ ac __ dot __ in (In this description of email remove the __ and replace the at and dot with @ and . respectively; also do not update the email on this wiki).
  • If you do not get a reply then you can go to data centre and contact helpdesk.

My password is not working

  • You should not forget one of your most important passwords!
  • Check the caps lock button on your keyboard.
  • The passwords are case-sensitive. This means 'a' and 'A' are not the same.
  • See the question "I have forgotten my password"

I do not know anything about moodle. What to do?

  • Moodle is a website which hosts various courses and allows online submission, online exam etc.
  • COEP moodle is located at [1]. To login (for students) use your MIS ID as login-id and the default password sent to you on email (You'll have to search your emails for that, check for announcements regarding moodle). To login(for faculty), use your email-id without the @coep.ac.in part (e.g. abhijit.comp and not abhijit.comp@coep...) and use the password sent to you on email.
  • Search the web for "moodle tutorials"
  • Visit Moodle.org and demo.moodle.org to know more.

I can not find the course, what to do?

  • Click on "Home" link
  • Select the appropriate department or "institute elective" depending on the nature of course
  • Select the appropriate semester. (Sem-4, sem-7, etc)
  • If you do not see your course, ask your faculty incharge to send a course creation request to moodle __ at __ coep __ dot __ ac __ dot __ in
  • When you click on the course link, it will ask you to Enroll for the course. Say "Enrol me". Now you are part of the course.

I do not see a link for uploading/submitting my files

  • Check that you have enrolled for the course. You will find the "Enrol me" link in the left-column on your moodle page. Click on that link.
  • The deadline for the assignment may be over. Contact your teacher for showing you mercy and giving an extension.

The deadline for my submission is over. What should I do?

Contact your course teacher and plead for mercy.

I want moodle to be used for XYZ course.

Ask your course teacher to contact moodle administrators.

I can not access moodle from home.

Contact data centre. The COEP DNS server may be dead.

I got this error "LDAP-module cannot connect to any servers"

Contact data center and ask them to turn ON the LDAP machine.

What is this LDAP thing?

LDAP is Lightweight Directory Access Protocol. Essentially it is a piece of software which can 'store' information about users (like login-passwords) and provides the information when queries. In COEP we are running an LDAP server which stores your login-passwords. The moodle-server contacts the LDAP server to "authenticate" (verify your login-password) when you login to moodle.

We can host many "services" using the same LDAP server, enabling use of same login password. For example this wiki website also allows access using the same login-password as used for moodle.

More Resources for Learning

Both the links given below allow you to use moodle in various possible ways. Try it !